FAQs
General Questions
A: To place an order, simply add the items you would like to purchase to your shopping cart, and then proceed to checkout. Fill in the required information, select your payment method, and confirm your order.
A: We accept Online Payment via: Credit Card / GCash / Maya / Atome / BPI DOB / BillEase
A: You can check the status of your order by logging into your account on our website, or by contacting us at: 7994464 / 0945785 5510.
A: If you need to cancel or change your order, please contact us as soon as possible at 7994464 / 0945785 5510. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once an order has been processed.
Shipping and Delivery Questions
A: Shipping and handling fees are based on the total weight of your order and the destination of your shipment. You can calculate the shipping cost for your order by adding items to your shopping cart and entering your shipping information.
A: Delivery time depends on your location and the shipping method you choose. You can view estimated delivery times during checkout.
A: We ship to Philippines areas covered by shipping.
Returns and Refunds Questions
A: You may return any product within [Number of days] days of receipt for a full refund, less shipping and handling fees. To initiate a return, please contact us at 7994464 / 0945785 5510.
A: To initiate a return or request a refund, please contact us at 7994464 / 0945785 5510.
Product Questions
A: Yes, all of our products are authentic and come directly from the manufacturer.
A: The availability of a product is displayed on the product page, and is updated in real-time.
A: We do not currently have a physical store, but we are happy to answer any questions you have about our products. Please contact us at 7994464 / 0945785 5510.
